All industries
Refuse pack
Kerbside, commercial, recycling

Trip-and-fall detection. Aggressive-resident logging.

Accelerometer-tuned fall detection, crew-vehicle pairing, anonymised aggressive-resident registry shared across the round.

  • +0
    False-positive falls in pilot
  • 23%
    Routes flagged 'aggressive history'

Refuse workers have the highest workplace injury rate of any UK sector after agriculture. We tune fall-detection thresholds for the bin-lifting motion (no false positives from the lift cycle), pair the whole crew to the vehicle automatically, and log aggressive-resident incidents so the next crew is warned.

Why teams switch

The pain points your existing stack misses.

  • Trip-and-fall: highest injury rate, slowest to be detected
  • Aggressive residents repeatedly targeting crews with no shared warning
  • Vehicle-pairing manual at depot — slows the morning departure
  • Council audit demanding incident patterns no one has captured
  • Sharps + biohazard exposures not logged for occupational health
  • Night-shift commercial collection with no live visibility from the depot
Killer features

Built specifically for refuse & waste collection.

Trip & fall detection

4G + 12s stillness threshold, tuned to ignore the lift-and-tip motion.

Vehicle + crew pairing

QR scan at depot pairs whole crew to the truck — driver, loaders, supervisor.

Aggressive-resident logging

Anonymised flag attached to the round; next crew gets a heads-up.

Route progress map

Live bin progress per street, missed-bin reports, completion time per route.

Sharps + biohazard exposure log

One-tap exposure report with photo; auto-routes to OH with tetanus-status prompt.

Reversing-zone proximity alert

BLE-paired hi-vis vests pulse-vibrate the moment a crew member enters the truck's reverse cone.

Included on every plan

The platform underneath the Refuse pack.

Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.

Multi-channel SOS cascade

Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.

AI Virtual Watcher

Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.

Comms allowance + bundles

Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.

Admin broadcasts + inbox

One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.

Trust + verify panel

At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.

Audit ledger (HMAC-signed)

Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.

Stripe billing + Customer Portal

Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.

REST + Webhook API

Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.

Built to the standards your regulator cites
  • HSE Waste Industry
  • WISH

See the Refuse pack on your own data.

Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.