Frequently asked

Everything you need to
make a confident decision.

50 questions across 9 topics — the procurement, IT-security, ops and end-user manager questions we hear in every first call, answered in plain English.

Getting started

If you've never used Vygard, start here.

Pricing & contracts

Plans, what's included at each tier, and worked examples for common team sizes.

Apps & devices

iOS + Android phones, Apple Watch + Wear OS, BLE pendants, rugged handsets, and what runs where.

Platform & AI

How the platform is built, what's AI-powered, and what trade-offs we've made.

Security & compliance

Certifications, hosting, vulnerability disclosure, and the security review pack.

Data & privacy

What we store, where it lives, retention windows, and how worker GDPR rights are handled.

SOS & escalation

From SOS button press to dispatcher and ARC — how the cascade actually works.

Integrations & API

REST API, webhooks, ARC partners, SSO, calendar sync.

Sector-specific

Brief answers to the most-asked sector-specific questions. The full sector pack is on /sectors/<slug>.

Didn't find your answer?

Book a 30-minute call with our team. We'll answer your specific procurement, IT-security or ops questions on a screen-share with your team — no slide deck.