NFC patrol checkpoints, hands-free "acknowledge / escalate" dispatch console, live crime feed overlay, body-cam on SOS trigger.
Security firms running 24/7 ARC operations are still juggling phones, radios and three screens. We replace the legacy tour systems (Deister, Guardhouse) with NFC, add voice-first dispatch so monitoring staff stay hands-free, and overlay the police.uk crime feed so guards know what's already happening at the address they're responding to.
Tap pucks at each waypoint; missed tap escalates to dispatch automatically.
"Acknowledge Marcus." "Escalate David Chen step two." Hands-free console.
police.uk + open 999 data overlaid on the patrol map — context before arrival.
Camera auto-records 60s pre-roll and streams live to ARC when an SOS fires.
Site-wide lockdown countdown with auto-dispatch if not cancelled.
Visitors tap or scan to complete induction; signed terms before site access.
Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.
Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.
Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.
Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.
One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.
At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.
Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.
Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.
Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.
Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.