All industries
Vygard Healthcare
Community nurses, health visitors, care teams

Thousands of healthcare staff visit patients alone every day. We give them backup.

Pre-visit risk briefing, one-tap escalation to on-call backup with live audio and location, and an end-of-day audit log. Built around lone-worker safety for community and home-visiting healthcare teams.

  • Millions
    Solo home visits made each year
  • 1-tap
    Escalation to on-call backup
  • <15s
    Median push-to-backup handover

Community nurses, health visitors, midwives and mobile care teams make millions of solo home visits each year — often after dark, often in unfamiliar areas, often to patients in escalating distress. Lone-worker policy is widely mandated but most teams implement it with a paper risk assessment and a personal mobile. Vygard Healthcare ships the policy as a working tool: pre-visit briefing, in-visit backup, automatic post-visit audit, and a hostile-visit register that follows the risk across the team (with proper information-governance controls).

Why teams switch

The pain points your existing stack misses.

  • Community healthcare staff are assaulted at work far too often, with little real-time backup
  • Pre-visit risk assessment exists on paper but nobody checks it on a busy day with 12 visits
  • Visits to known-aggressive patients with no real-time backup channel
  • A manager finds out about an incident at end-of-shift, not in the moment — backup is reactive, not preventive
  • Audit and CQC Regulation 13 evidence is compiled manually from email chains and incident-report forms
  • A marked healthcare car parked outside after dark — a visible target for opportunistic crime
Killer features

Built specifically for community healthcare.

Hostile-visit register

A patient flagged by any visiting clinician carries the warning across the team. The pre-visit briefing shows the flag the moment you accept the visit.

Push-to-backup

One-tap escalation that pages the on-call clinician + manager simultaneously, with live audio + worker location. Median acknowledge: under 15 seconds.

Visit-encounter timer

Clock-on the moment you ring the bell, auto-extend on overrun, auto-escalate if you don't close the visit. No "forgot to log" misses.

Pre-visit risk briefing

Auto-pulled from the patient record + hostile register + neighbourhood crime feed. A three-line summary surfaces on the drive over — actually read because it fits in three lines.

Compliance audit log

Every action time-stamped, every escalation logged, every consent captured. Exported as a ready-made lone-worker evidence pack at the end of the audit cycle.

Family-aware end-of-shift

Optional 'made it home' ping to a chosen contact (often partner / family) at the end of the last visit. Quiet reassurance for the people waiting at home.

Included on every plan

The platform underneath the Healthcare pack.

Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.

Multi-channel SOS cascade

Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.

AI Virtual Watcher

Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.

Comms allowance + bundles

Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.

Admin broadcasts + inbox

One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.

Trust + verify panel

At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.

Audit ledger (HMAC-signed)

Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.

Stripe billing + Customer Portal

Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.

REST + Webhook API

Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.

Off-grid store-and-forward

Lose signal and an SOS still counts: the alert + last location are saved on the device and sent automatically the moment coverage returns — timestamped for the audit ledger. No satellite hardware to buy.

Built to the standards your regulator cites
  • Lone Worker Safety (BS 8484)
  • HSE INDG73 (Working alone)
  • CQC Regulation 13
  • NICE QS61
  • Information governance
  • UK GDPR

See the Healthcare pack on your own data.

Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.